Set up ExpressPods
Set up your ExpressPods and Airlink
ExpressPod Large:
Assembly Guide: Floor-Standing ExpressPod 4G
Assembly Guide: Floor-Standing ExpressPod Lite
Assembly Guide: Wall-Mounted ExpressPodsFew readersSet up ExpressTabs
Set up your ExpressTabs
ExpressTab
Download Assembly Guide: ExpressTab
You can adjust various hardware settings on your ExpressTab, such as the WiFi Connection, brightness, and volume, by pressing and holding the Ombea logo for 10 seconds. Read more about it here.
Congratulations!
Your ExpressTabs are now live! It's time to print quesFew readersQuestion Templates
ExpressPod and ExpressTab Question Templates
This article features templates to help you put the right message or question in the question holder on your ExpressPods and ExpressTabs.
A4 Templates for ExpressPod Large and ExpressTab
A4 PowerPoint template with a QR code
A4 PowerPoint template without a QR code (https://www.ombea.com/assets/resources/docs/A4%20Touchless%Some readersOptimise the ExpressPod and ExpressTab placement
Optimise the ExpressPod and ExpressTab placement
The more feedback you can get from your feedback terminals, the more valuable the data becomes to you. There are two key areas you can tweak to improve the volume of feedback. These are:
Physical Location
Question Design
Physical Location
You can place your terminals anywhere you like but our experience tells us that the following considerations will make a big difference:
Think safety first
Place the terminal so thatFew readersInstall Desktop Widgets
Introduction
This article follows on from Your First Desktop Widget. In that article, you will have set up your Desktop Widget Stream. In this article, you will deploy the Desktop Widget across your network using a Microsoft System Installer (MSI) file.
Ombea will provide you with an MSI file that you can use for system-wide installation. If you have not received this, please contact yourFew readersInstall Website Widgets
Install Website Widgets
In this article you will learn how to add some special code to parts of your own website. This code calls up the Website Widget.
Before you start
Make sure you have a Touchpoint for the web address where this Widget will appear. This will usually already be set up for you. If not, visit: Add a Website.
Make sure you have admin access to edit the code on your own website, where you will be adding these widgets.Few readersExample smiley questions for on-site use
Example smiley questions for on-site use
The chances are that the perfect question for your scenario has already been written. Instead of reinventing the wheel, look through the suggestions below and feel free to adapt them to your own needs.
Customer Experience
Smiley Feedback
How friendly were our staff?
Did you find everything you were looking for today?
How was your waiting time today?
How likely are you to recommend us to a friend?
Multiple-choice FeedbacFew readersSet up ActionPads
Set up your ActionPads
Your ActionPads are ready to go out of the box. All you need to do is set up your AirLink.
Set up your AirLink
Download Assembly Guide: Airlink
Congratulations!
Your ActionPads are now ready to use! It's time to create your ActionPad Stream.Few readers