Articles on: Setup & Install

Example smiley questions for on-site use

Example smiley questions for on-site use



The chances are that the perfect question for your scenario has already been written. Instead of reinventing the wheel, look through the suggestions below and feel free to adapt them to your own needs.


Customer Experience



Smiley Feedback

How friendly were our staff?
Did you find everything you were looking for today?
How was your waiting time today?
How likely are you to recommend us to a friend?

Multiple-choice Feedback

Which of the following areas were you least satisfied with?
Which of the following products would you like us to introduce?
What would you like us to improve next?

Employee Experience



Smiley Feedback

How was your day today?
How well are you supported by your colleagues?
How is your mental wellbeing at the moment?
How effective was the meeting you just attended?
How safe was the site today?

Multiple-choice Feedback

What would you improve about the work environment?
Which of the following benefits would be most important to you?
What do you see as the biggest threat to our success right now?

Restaurant/Cafe Experience



Smiley Feedback

How likely are you to recommend us to a friend?
How was the cleanliness in our restaurant today?
Please rate your server
How was the range of dishes available today?
How was the taste?

Multiple-choice Feedback

What is the reason you didn’t finish your food today?
Which of the following dishes should we introduce?
What is the reason for your visit today?

Patient Experience



Smiley Feedback

How likely are you to recommend us to family and friends?
How was your consultation today?
How was the quality of the care you received today?
How satisfied are you with the waiting time today?
How easy was it to get an appointment today?

Tourist/Visitor Experience



Smiley Feedback

How likely are you to recommend us to a friend?
How was your experience on this ride?
How was food in the cafeteria today?
How was your experience in the gift shop?
How was your overall experience with us today?

Multiple-choice Feedback

Which of the following attractions was your favorite?
Which of the following new attractions would you like to see?
Where did you hear about us?

Student Experience



Smiley Feedback

How do you rate the sports facilities available to you?
How would you rate the academic support available to you?
How well are you settling into university life?
How well are you supported by the learning community around you?
How well do we take on board student suggestions?

Updated on: 27/10/2022

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