View your resultsView your results
The feedback you gather from different Touchpoints is presented in the Dashboard. You can access the dashboard with your username and password at https://insights.ombea.com/.
What you see in the dashboard depends on the type of Stream you are looking at.
ExpressPod - Smiley
We'll start by taking a look at the dashboard for ExpressPod smiley questions. In this case there are 4 panels as you can see in the diagram below:
OMBEA IFew readers
View results in fullscreenView results in fullscreen
You can expand any of the dashboard results panels so that it fills the screen. This is useful if you want to focus discussion around just one chart. It can also be useful for digital signage displays.
In the Dashboard, select a panel you want to open in fullscreen.
Click the three dots in the top-right corner of that panel.
Click Open in fullscreen.Few readers
Filtering and navigating the dashboardFiltering and Navigating the Dashboard
Around the dashboard you will find controls that let you filter the data or perform other key functions. The main ones are highlighted in the screenshot below:
OMBEA Insights Dashboard key controls
Taking each label in turn:
Choose a specific location, website or folder
Choose a specific Stream
Filter the date range. If you click the MorPopular
Compare your resultsCompare your results
By comparing your results you can easily spot trends and find ideas for improvement. You can compare the results by date, week, month, hour of day, day of week, location, website or Touchpoint.
Click the Comparison button on any panel.
Select how you would like to compare the results.
Click the three dots to the top right for more options.Few readers
Download resultsDownload results
In addition to viewing live results in the dashboard, users can download them in an Excel spreadsheet or as a PDF document.
Before you start
You must have a Stream with some data in it.
Visit https://insights.ombea.com/ and log in with your username and password.
Use the Touchpoint, Stream, and Date selectors to display the data you wish to download.
Click the Download button (to the right of the Date SelectoFew readers