Create ExpressPod streams
Your First ExpressPod streams
Before you start, make sure you have defined the question you will use the ExpressPod for.
Steps
Visit https://insights.ombea.com/ and log in with your username and password.
From the menu on the left-hand side, click Streams.
Click on the + symbol in the blue circle.
Click Create beneath ExpressPod.
Enter a question, choose your Question Type, and select an Index. Click Next.
YourFew readersCreate ExpressTab streams
Creating an ExpressTab Stream
Before you start, make sure you have decided what questions you will ask with your ExpressTab.
Steps
Log in to Ombea Insights.
From the menu on the left-hand side, click Streams.
Click on the + symbol in the blue circle.
Click Create beneath ExpressTab.
Select the question type and add the details you are prompted for. To add further questions, click on ADD NEW BLOCK and repeat as necessaFew readersCreate Link streams
Your First Link Stream
Before you start, make sure you have decided what questions you will ask in your stream.
Steps
Visit https://insights.ombea.com/ and log in with your Insights username and password.
From the menu on the left-hand side, click Streams.
Click on the + symbol in the blue circle.
Click Create beneath Link.
Click on ADD NEW BLOCK.
Select the question type and add the details you are prompted for.Few readersCreate Website Widget streams
Create Website Widget streams
Before you start
Make sure you have a installed the widget. If not visit: Install Website Widgets
Make sure you have decided what questions you will ask with your Website Widget.
Steps
Visit https://insights.ombea.com/ and log in with your Insights username and password.
From the menu on the left-hand side, click Streams.
Click on the + symbol in the blFew readersCreate Desktop Widget streams
Your First Desktop Widget Stream
Adding a Desktop Widget is a two-part process.
1. First you will create a Stream which tells the Website Widget what questions to ask and when.
2. Then you will install the Website Widget on your staff computers, using a Microsoft System Installer (MSI) file.
Before you start
Make sure you have decided what questions you will ask with your Desktop Widget.
Make sure you have a Touchpoint that represents your Desktop Widget. ThFew readersCreate ActionPad Streams
Your First ActionPad Stream
Before You Start
You’ll need to decide what the three buttons on your ActionPads represent in terms of real-world action. The three buttons are:
Smiley Button
Button 1
Button 2
Steps
Log in to Ombea Insights.
From the menu on the left hand side, click Streams.
Click on the + symbol in the blue circle.
Click Create beneath ActionPad.
Choose names for your ActionPad buttons and click Next.Few readersConnect Trustpilot Reviews
Connect your Trustpilot Reviews to Ombea
In this article you’ll use the Public module to capture reviews directly from your Trustpilot Business Profile so that you can monitor and act on them as appropriate.
Connecting your Trustpilot Business Profile is a two-part process
First you will create a Touchpoint to connect Ombea and your Trustpilot Business Profile to each other.
Next, you will create a Stream to pull the Trustpilot Reviews into your dashboard.
Before youFew readersConnect Google Reviews
Connect your Google Reviews to Ombea
In this article you’ll use the Public module to capture reviews directly from your Google Business Profile so that you can monitor and act on them as appropriate.
Connecting your Google Business Profile is a two-part process
First you will create a Touchpoint to connect Ombea and your Google Business Profile to each other.
Next, you will create a Stream to pull the Google reviews into your dashboard.
Before you start
You shouldFew readers