Filtering and navigating the Overview
In the Overview you will see the overall results and the trends of the Streams or Stream Mixes of your choice.
To see the Overview tab, you must have at least one active Stream with the Show on Overview setting enabled. Read more about how to include a Stream in the Overview here.
Filtering
At the top of the page, select the Location, Website or Folder for which you would like to view the results.
(httpsSome readersView results in fullscreen
You can expand any of the dashboard results panels so that it fills the screen. This is useful if you want to focus discussion around just one chart. It can also be useful for digital signage displays.
Steps
In the Dashboard, select a panel you want to open in fullscreen.
Click the three dots in the top-right corner of that panel.
Click Open in fullscreen.Few readersFiltering and navigating the Details
In the Details view, you can easily explore and understand results from various angles. This is also where you export the results to Excel and PDF for further analysis.
Filtering
At the top of the page, select a location, website or folder containing the Touchpoints for which you like to view the results.
Select the Stream
(https://storage.crisp.chat/users/helpdesk/websiFew readersGetting to know the Dashboard
The Dashboard is the standard place to view and analyze all your data.
Depending on your settings you may have one or several of the following tabs available.
Overview
In the Overview you will see the overall results and the trends of the Streams or Stream Mixes of your choice.
Read more.
Details
In the Details view, you can easily explore and understand results from various angles. This is also where you export theFew readersCompare your results
By comparing your results you can easily spot trends and find ideas for improvement. You can compare the results by date, week, month, hour of day, day of week, location, website or Touchpoint.
Steps
Click the Comparison button on any panel.
Select how you would like to compare the results.
Click the three dots to the top right for more options.Few readersDownload results
In addition to viewing live results in the dashboard, users can download them in an Excel spreadsheet or as a PDF document.
Before you start
You must have a Stream with some data in it.
Steps
Visit https://insights.ombea.com/ and log in with your username and password.
Use the Touchpoint, Stream, and Date selectors to display the data you wish to download.
Click the Download button (to the right of the Date Selector).
Choose the foFew readers