Combine Streams into a Mix
Merge multiple Streams into one unified view — or split a big survey into focused parts that report together.
- You need admin access to do this. About roles
- You need at least one existing Stream to include in the Mix
A Stream MixA combined view that merges results from multiple Streams into one unified Dashboard report. brings results from several StreamA feedback collection setup — the questions, design, and logic. Think of it as a survey template attached to a Touchpoint.s together onto a single DashboardThe main screen in Ombea where you view, filter, and analyze all your feedback data. view. This works in two directions: you can merge existing Streams that were created separately, and you can split a long survey into shorter ones that still report as one.
Keep individual Streams focused. Short, targeted surveys work best — combine them in a Mix for the big picture rather than building one massive survey.
Why Use a Stream Mix?
Merge — bring separate Streams together
You already have multiple Streams collecting data independently. A Mix lets you view them as one, without changing the original surveys.
- Different channels, one report. Some locations use ExpressPodA physical feedback button device with five smiley faces. Battery-powered, connects via WiFi., others use Link surveys. A Mix gives you a combined satisfaction score across all of them.
- Survey redesign mid-year. You changed your questions in June but want to see a continuous trend line. A Mix combines old and new data on the same DashboardThe main screen in Ombea where you view, filter, and analyze all your feedback data..
Split — break a large survey into smaller ones
Instead of building one long survey with many questions, create several short Streams — each focused on one topic — and combine them in a Mix.
- Higher completion rates. A 2-question survey gets far more responses than a 15-question one. Split by topic, and each piece stays short enough that people actually finish it.
- Mix and match per location. Store A needs questions about fitting rooms; Store B doesn't have fitting rooms. Create a fitting-room Stream and only include it where relevant — the Mix still shows a unified report.
- Roll out changes gradually. Update one part of the survey without touching the rest. The Mix keeps reporting as usual while you iterate on individual Streams.
Create a Stream Mix
- Go to Streams in the sidebar and click +. A type selection panel appears.
- Select Stream Mix. The wizard opens.
- Give the Mix a name — something that describes the combined view, e.g. "All Customer Feedback 2026" or "Store Experience — Full Survey."
- Under Select Streams, tick the StreamA feedback collection setup — the questions, design, and logic. Think of it as a survey template attached to a Touchpoint.s you want to include. You can mix different Stream types (ExpressPod, ExpressTab, Link, Widget, Desktop).
- Click Save. The Mix appears in the DashboardThe main screen in Ombea where you view, filter, and analyze all your feedback data. alongside your regular Streams.
Configure Blocks on the Mix
Once created, the Mix shows the BlockA single question or element within a Stream — a smiley scale, text input, multiple choice, or informational message.s from all included Streams. You can configure how each block appears in the combined view:
- Rename blocks — give a block a friendly name that makes sense in the combined context.
- Results sharing — set who can see each block's results. These settings apply to the Mix view, not to the original Streams.
- Reorder blocks — arrange the blocks in the order you want them on the Dashboard.
Blocks with the same question type (e.g. two Smiley blocks) can be aggregated into a single score. Blocks with incompatible types remain separate.
Good to Know
Any combination. ExpressPod, ExpressTab, Link, Widget, Desktop, and Public Review Streams can all be included in the same Mix. The key is that the question types are compatible — Smiley blocks combine with Smiley blocks, NPS with NPS, and so on.
Adding a Stream to a Mix does not change it. The original Stream continues to collect responses independently and still appears in the Dashboard on its own. The Mix is a separate view on top.
A Stream is not locked to a single Mix. Include the same Stream in different Mixes to create different reporting views — for example, one Mix per region and another Mix for the whole company.
If you change a question in one of the included Streams, the Mix reflects the change for new responses. Historical data from before the change is preserved as-is.
If you delete a Stream that belongs to a Mix, its blocks are removed from the Mix. Historical data from that Stream is no longer available in the Mix view.
Was this helpful?