2. Deploy
Now you've done the preparation work, it's time to install any software, set up any hardware, create user accounts, and deploy questions.
Print your questions (ExpressPod and ExpressTab only)
You'll need to print your question so you can insert it into the question holder in the next step. We've got some handy templates for you here.
Assemble your hardware (ExpressPod, ExpressTab, ActionPad only)
ExpressPod 4G/Lite users
ExpressTab users
ActionPad users
Install your Widget (Desktop and Website Widgets only)
Desktop Widget users
Website Widget users
Set up Touchpoints
Your account manager will already have done this for you to a basic extent. You can create additional Touchpoints or change existing ones as you wish. To learn how, visit Manage Touchpoints.
Set up User Accounts
Ombea Insights is more powerful when you collaborate with colleagues. We let you create as many user accounts as you need, for colleagues to see and investigate feedback data.
Create your Stream
We try to avoid jargon, but this one is important. Once you've added the Touchpoints, you can start streaming feedback from them. This flow of data is centered around a Stream. Think of a Stream as a survey on steroids: A Stream defines the one or more questions, when and how they are posed, and from which Touchpoints.
ExpressPod 4G/Lite
ExpressTab
ActionPad
Link
Website Widget
Public Reviews
Desktop Widget
Next
Updated on: 25/02/2025
Thank you!