Articles on: Onboarding: Start Here

2. Deploy


Now you've done the preparation work, it's time to install any software, set up any hardware, create user accounts, and deploy questions.

Print your questions (ExpressPod and ExpressTab only)

You'll need to print your question so you can insert it into the question holder in the next step. We've got some handy templates for you here.


Assemble your hardware (ExpressPod, ExpressTab, ActionPad only)


ExpressPod 4G/Lite users


ExpressTab users


ActionPad users


Install your Widget (Desktop and Website Widgets only)


Desktop Widget users


Website Widget users


Set up Touchpoints

Your account manager will already have done this for you to a basic extent. You can create additional Touchpoints or change existing ones as you wish. To learn how, visit Manage Touchpoints.


Set up User Accounts

Ombea Insights is more powerful when you collaborate with colleagues. We let you create as many user accounts as you need, for colleagues to see and investigate feedback data.


Create your Stream

We try to avoid jargon, but this one is important. Once you've added the Touchpoints, you can start streaming feedback from them. This flow of data is centered around a Stream. Think of a Stream as a survey on steroids: A Stream defines the one or more questions, when and how they are posed, and from which Touchpoints.


ExpressPod 4G/Lite


ExpressTab


ActionPad


Link


Website Widget


Public Reviews


Desktop Widget


Next

3. Promote

Updated on: 25/02/2025

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