Articles on: Go Live

Create ExpressTab streams

Creating an ExpressTab Stream



Before you start, make sure you have decided what questions you will ask with your ExpressTab.


Steps



Log in to Ombea Insights.
From the menu on the left-hand side, click Streams.
Click on the + symbol in the blue circle.
Click Create beneath ExpressTab.
Select the question type and add the details you are prompted for. To add further questions, click on ADD NEW BLOCK and repeat as necessary.
Choose what happens after the last question, using the Exit Block. You can define a closing message, such as a 'thank you', and include a Restart button for participants to restart the survey.
Click Next.
Give your Stream a name so you can identify it in your dashboard.
Schedule your Stream's start and end dates. This can be for now or at a specific time in the future.
Choose one or more Touchpoints (ExpressTabs) to display the Stream.
Decide how you would like the ExpressTab to refresh its screen for the next visitor.
Click Save.

You can add logical branching to your stream. This means the questions can go in different directions depending on the responses given. To learn more, see Link Stream Branching.

For Smiley questions, you will need to choose an Index. The Index you choose will determine how Ombea will summarize your feedback. For help making the right choice, see our article on Understand satisfaction indices.

Congratulations!



You're done! When you switch on the ExpressTab, your questions will already be there, and you will see new data in your dashboard at quarter past every hour.

If you haven't already done it, it's time to add some signage to the ExpressTab. You can create your own, or use one of our templates as a starting point.

Updated on: 29/09/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!