Articles on: Maintenance & Troubleshooting

Clean your hardware

Keeping your feedback hardware clean will ensure it always looks inviting and welcomes feedback.

In general, ExpressPods should be cleaned in the same way as other frequently touched areas in your public spaces, such as door handles and grab rails. You can use a dry cloth with mild detergent-based cleaner on all exterior parts of the ExpressPod.

Question Holder

You can improve the visibility of the question by using a microfibre cloth on the perspex question holder.

Smiley Panel

Consider using an antiseptic-based wipe or cleaning product for this part of the ExpressPod.

Do not expose the internal electrical components of the ExpressPod to cleaning fluids or liquids of any kind.

Make sure your cleaning teams know to include the Ombea hardware in their regular cleaning schedule.

Updated on: 11/08/2023

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