Learn the Basics
Everything you need to know — in 60 seconds.
Ombea collects feedback and shows it on your dashboard. Three concepts, one loop. That's it.
The three building blocks
| Concept | What it is | Where you find it |
|---|---|---|
| Stream | Your survey — the questions you ask | Streams menu |
| Touchpoint | Where you ask — tablet, link, QR code, widget | Touchpoints page |
| Dashboard | Where you read results — scores, trends, responses | Dashboard |
Build a Stream once. Deploy it to one or more Touchpoints. Results appear on your Dashboard automatically.
The feedback loop
Deploy → Measure → Investigate → Act → Repeat.
That's the cycle. The teams that get the most out of Ombea run it every week — check the scores, pick one thing to improve, and track if it moves the needle.
Tip:
Start small. One Stream, one Location, one question. Watch the data flow in. You'll learn more in 10 minutes of real use than an hour of reading.
What's next?
- How Ombea works — deeper dive into Streams, Touchpoints, and the Dashboard
- Manage Your Questions — build and edit your survey
- Read Your Results — understand your dashboard
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